Knowledge Management Solutions

BPO

At Religare Technova Business Intellect Ltd, the management team has been involved in handling various processes inbound, outbound and back office work from industries including Banking and Financial services, Insurance, Healthcare and is well aware of the specifics of various industries. We not only provide differentiated service offerings, but also offer value enhancement to these offerings. We aim to reduce costs and at the same time provide measurable and scalable results to our clients by increasing customer base and enhancing customer experience.

  • Voice
    • Customer Acquisition
    • Customer Support Help Desks / Customer Service
    • Cross Sell / Up Sell
    • Survey & Loyalty Calls
    • Authorization / Reminder Calls
    • Welcome / Validation Calls
    • Technical Support
    • Loyalty /Retention/Collections
  • Non Voice
    • Sales Verification
    • DIP / Credit Checks
    • Application Processing
    • Account Activation
    • Welcome Kit / Mailers Generation
    • Mass Mailing House
    • Email & Web Based Support
    • Content Management
    • Data Management